The main responsibility of the role is to perform day to day operational support of the SAN environment for Citigroup. This will include problem diagnostics/resolution, storage request processing, and continuity of business functions as it relates to the SAN environment. In addition, the person will perform as subject matter expert role for SAN products from an operational perspective. Furthermore, the role will include performing compliance related functions in the form of log reviews, compliance with team/audit policies, quarterly compliance reviews, and assistance with audits. From a day to day relationships perspective, the person will have to interact with team members both locally and remotely, work with vendors for problem resolution, with Systems Administrators for storage problem diagnosing, and with peer Distributed Storage team on issues and new hardware deployments.
Qualifications include but are not limited to:
- Four year degree or equivalent technical/professional experience.
- 5+ years experience working in the EMC Symmetrix environment.
- Experience with EMC SRDF and TimeFinder
- Experience working in Open Systems.
- Experience working with McData SAN Switches.
- Experience with CISCO
- Experience with Hitachi Tagma Storage
- Good documentation skills required.
- Very good interpersonal and communication skills required.
- Very good problem solving skills required
- Experience with CLariion / VNX is a plus
- Experience with EMC VMAX and FAST- VP is a plus
- Bilingual is desired (English and Spanish)
